Elizabeth Hurley British Airways has slammed social media after its flight from Antigua was delayed by 20 hours.
The 57-year-old British actress expressed her frustration at the delay and complained of being left without food or water for hours at the Caribbean island’s airport on Monday.
“Stranded in Antigua airport with no food or water, taxis or hotels offered. Plane delayed 8pm,” Hurley wrote on Twitter.
An hour later, the ‘Austin Powers: International Man of Mystery’ star shared an update.
Elizabeth Hurley has expressed her fury after being stranded without food or water at Antigua airport due to massive British Airways flight delays.
(David M. Benett/Dave Benett/Getty Images)
BRITISH AIRWAYS ADDRESSES PROBLEM THAT LEFT HOLIDAY TRAVELERS STRANDED THROUGH US
“Still blocked – no food, water or hotel. Pretty dodgy service,” she wrote.
The airline quickly responded to Hurley’s second tweet and explained that the delay was due to a “technical issue”.
“We are experiencing delays on some of our flights due to a technical issue with our flight planning,” the airline’s official Twitter account wrote. “We are sorry for the disruption to your trip, we are urgently investigating so that you can travel as soon as possible.”
Three hours later, the former “The Royals” tweeted again about her ordeal and complained about the lack of communication from British Airways.
She revealed that she and her fellow travelers were forced to make their own arrangements to leave the airport after 12 hours of waiting without food or water.
“Still nothing from @british_airways,” she said. “Extraordinary service! Finally we managed to find a taxi ourselves to escape the airport after more than 12 hours without food or water #avoidflying.”
The official British Airways Twitter account responded to Hurley’s tweet in a reply, asking him to direct message the account with “more details” so they can “take a closer look” at the situation.
Three hours later, the former “The Royals” tweeted again about her ordeal and complained about the lack of communication from British Airways.
(David M. Benett/Dave Benett/Getty Images)
Hurley was among many British Airways passengers stranded at airports across the United States and the Caribbean on Monday and shared their experiences on social media.
when you have to rely on twitter to let you know what’s going on with your badly delayed @British_Airways flight to JFK, this is a sorry situation,” one passenger tweeted.
The airline quickly responded to Hurley’s second tweet and explained that the delay was due to a “technical issue”.
(Stock)
Another chimed in on Twitter saying she was stuck on the tarmac in Boston before her flight was finally cancelled.
In a video taken at John F. Kennedy International Airport in New York, a massive crowd of passengers can be seen sitting on the ground waiting for their flight.
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tuesday, British Airways He said this solved the technical problem that triggered the massive flight delays.
“Our teams have now resolved a temporary issue that affected some of our long-haul flight planning systems overnight, which caused delays to our schedule,” the airline said in a statement to FOX Business.
The airline has apologized for the “disruption caused to our customers’ travel plans”. The issue has impacted flights around the world.
Fox News Digital has contacted British Airways for comment.
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Fox New Digital’s Daniella Genovese contributed to this report.
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